Problem: Manually extracting structured data (like tables or lists) from various unstructured sources (websites, PDFs, documents) is time-consuming and error-prone. This tool aimed to provide a fast, user-friendly way to extract data from any medium directly into a usable CSV format that can be used in any spreadsheet or data analysis tool.

Process & Decisions: Designed a streamlined user interface where users can specify the source (URL, file upload, image upload, or URL) and visually select or define the data structure to be extracted. Implemented AI techniques to intelligently identify and parse data across different formats. Focused on usability, providing clear feedback during the extraction process and allowing users to preview and refine results before exporting to CSV.

Outcome: Launched csv.it.com, a functional tool simplifying data extraction for users without technical expertise. The AI backend significantly reduces manual effort across various media. Ongoing work focuses on expanding supported formats and improving extraction accuracy based on user feedback.

Problem: Generating unique and personalized bedtime stories, especially ones featuring the child as the hero, can be challenging for parents. This D&D-inspired project aimed to empower users (parents/children) to easily co-create custom, illustrated bedtime adventures.

Process & Decisions: Explored user interaction models for defining story elements inspired by simple RPG structures (character personalization, setting, simple goals, items). Designed an interface allowing easy input of the child's name/characteristics to feature them as the main character, alongside story prompts. Focused on clear presentation of the generated story and visuals, potentially with simple choices or inventory management. Iterated on prompt strategies and AI integration to achieve narrative coherence and age-appropriate tone, blending text and generated images.

Outcome: Developed a prototype system demonstrating the feasibility of generating personalized, illustrated bedtime stories featuring a user-defined main character. Showcased the potential for AI in creating engaging, custom narrative experiences for children. Key challenges involved ensuring narrative consistency, age-appropriateness, and managing AI image generation within a user-friendly interface.

Problem: Ametros needed a new marketing website focused on improving SEO, generating qualified leads, and clearly communicating complex healthcare services to individuals unfamiliar with the workers' compensation system.

Process & Decisions: Restructured site navigation and content based on user needs and business goals. Designed clear CTAs and lead generation forms. Developed a custom, responsive theme for optimal performance and brand consistency.

Outcome: The redesigned site resulted in a more user-friendly and SEO-optimized platform that effectively communicates the company's services and attracts qualified leads.

Problem: Transitioning to a new backend system (Microsoft Dynamics) created an opportunity to redesign the member portal's front-end, improving usability and aligning the user experience with member needs for accessing account information, managing transactions, and submitting reimbursements.

Process & Decisions: Conducted user research to understand pain points with the old portal. Created user flows, wireframes, and interactive prototypes (Figma) to explore and validate design solutions. Focused on simplifying navigation, clarifying information display, and streamlining key tasks like receipt submission.

Outcome: The redesigned portal provided a more intuitive and efficient experience for members, resulting in fewer support calls, positive member feedback, easier task completion.

Problem: The internal claims management software (CareHub) had several areas with usability issues and inefficient workflows, impacting the productivity and clarity for the claims management team handling complex medical claims.

Process & Decisions: Collaborated with the claims team (internal user research) to identify major pain points and areas for improvement. Redesigned interfaces focusing on information hierarchy, task flow optimization, and visual clarity. Used Figma for mockups and prototypes to gather feedback before implementation.

Outcome: The updates led to increased productivity, reduced errors, and improved satisfaction for the claims management team.

Problem: Large organizations like CVS Health face challenges maintaining design consistency, accessibility, and development efficiency across numerous digital products. The Pulse Design System aimed to address this by providing a centralized library of reusable components and guidelines.

Process & Decisions: As a UX Designer on the team, contributed to the design, documentation, and refinement of components within the Pulse system. Focused on ensuring components were usable, accessible (meeting WCAG standards), and met the needs of various product teams. Collaborated with developers and product managers to understand requirements and facilitate adoption.

Outcome: Contributions helped expand and improve the Pulse Design System, promoting greater consistency and efficiency in product development across CVS Health. Helped ensure new components adhered to UX best practices and accessibility standards.

Problem: Designed the initial UI/UX for the CareGuard mobile app during a company hackathon event, collaborating closely with a distributed development team. The goal was to provide members quick mobile access to account information, transaction history, balance, and their digital CareGuard card.

Process & Decisions: Focused on designing a simple, task-oriented interface for on-the-go use. Prioritized key information display and easy navigation within the constraints of a rapid development event.

Outcome: Delivered a functional design prototype that served as the foundation for the V1 mobile app, enabling members to access essential account details conveniently.

Project: Designed and built custom beer garden tables and seating for Harpoon Brewery's Vermont location, designed to withstand New England weather while providing a comfortable, brand-appropriate dining experience.

Process: Tables are made from premium okoume marine plywood and finished with an epoxy finish to withstand the elements.

Outcome: Delivered a cohesive set of outdoor furniture that enhanced the brewery's patio experience and withstood heavy use and weather exposure.

Project: Helped build custom furniture pieces for Zipcar's office in Cambridge, MA.

Process: Used Rhino 3D to create CAD files to run on Shop Sabre CNC router. All pieces hand finished with polyurethane.

Outcome: Delivered and installed custom furniture workstations and storage solutions. To the Zipcar office.

Project: Helped iterate on designs and built modular, portable furniture for Street Lab's public space activation initiatives in New York City. The pieces needed to be easily transported, quickly assembled, and durable for outdoor public use.

Process: Collaborated with Street Lab to understand their mobile programming needs. Developed prototypes and final productsthat balanced portability with stability.

Outcome: Delivered furniture solutions that supported Street Lab's mission of transforming public spaces into vibrant community areas, with pieces that have been deployed across multiple NYC locations.

Project: Created custom retail fixtures and display elements for M.Gemi's Boston location, designed to showcase their premium Italian footwear and accessories while embodying their brand aesthetic.

Process: Worked with M.Gemi's team to understand their brand positioning and retail display needs. Selected materials that conveyed quality while providing functional display solutions for their products.

Outcome: Delivered elegant retail fixtures that enhanced the customer experience and product presentation, contributing to the boutique shopping environment.

Project: Helped build custom walnut cafeteria tables for the Institute of Contemporary Art in Boston, balancing aesthetic considerations with the practical demands of a high-traffic museum cafe.

Process: Collaborated with the ICA team to develop tables that complemented the museum's architecture while providing durable, functional seating for visitors. Selected materials that would withstand intensive cleaning and heavy use.

Outcome: Delivered tables that enhanced the visitor dining experience while meeting the museum's maintenance and durability requirements.

Project: Contributed to a custom reception desk project featuring white ebony veneer for a corporate client. My primary responsibility was crafting the desktop portion of this striking reception area centerpiece.

Process: Worked with premium white ebony veneer to create the desktop surface, focusing on the technical challenges of large-scale veneer application and joinery.

Outcome: The completed reception desk served as a distinctive centerpiece for the client's lobby, enhancing their brand presentation while efficiently supporting front desk operations.

Project: Developed a series of conceptual furniture designs exploring different aesthetic directions, structural approaches, and material combinations using CAD modeling.

Process: Created detailed 3D models to visualize different design approaches before committing to physical prototypes. Explored innovative mechanisms, material combinations, and form factors for both storage solutions and bed designs.

Outcome: Generated a portfolio of furniture design concepts that could be presented to clients or adapted for specific projects, showing range of design thinking and aesthetic possibilities across different furniture categories.

Project: Designed and built a collection of custom furniture pieces for residential clients, including coffee tables, side tables, shelving, desks, and seating.

Process: Worked directly with clients to understand their needs, space constraints, and aesthetic preferences. Selected materials that balanced beauty with durability and created detailed fabrication plans.

Outcome: Delivered unique, handcrafted furniture pieces that fit perfectly with clients' spaces and needs, demonstrating attention to detail and craftsmanship.

Project: While working as a Design Engineer at DCL, I engineered specialized installation pieces for corporate clients including Columbia Records and LogMeIn.

Process: Developed engineering solutions that addressed functional requirements while creating visually compelling installations. Worked with fabrication partners to ensure successful implementation of complex design elements.

Outcome: Delivered unique branded installations that helped clients differentiate their spaces and express their brand identity through physical environments.